Website Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. User License

a. Permission is granted to temporarily download one copy of the materials (information or software) on Angelo Caputo’s Fresh Markets’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii.attempt to decompile or reverse engineer any software contained on Angelo Caputo’s Fresh Markets’s web site;
iv. remove any copyright or other proprietary notations from the materials; ortransfer the materials to another person or “mirror” the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Angelo Caputo’s Fresh Markets at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a. The materials on Angelo Caputo’s Fresh Markets’s web site are provided “as is”. Angelo Caputo’s Fresh Markets makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Angelo Caputo’s Fresh Markets does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4.Limitations

In no event shall Angelo Caputo’s Fresh Markets or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Angelo Caputo’s Fresh Markets’s Internet site, even if Angelo Caputo’s Fresh Markets or a Angelo Caputo’s Fresh Markets authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5.Revisions and Errata

The materials appearing on Angelo Caputo’s Fresh Markets’s web site could include technical, typographical, or photographic errors. Angelo Caputo’s Fresh Markets does not warrant that any of the materials on its web site are accurate, complete, or current. Angelo Caputo’s Fresh Markets may make changes to the materials contained on its web site at any time without notice. Angelo Caputo’s Fresh Markets does not, however, make any commitment to update the materials.

6. Links

Angelo Caputo’s Fresh Markets has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Angelo Caputo’s Fresh Markets of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Angelo Caputo’s Fresh Markets may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8.Governing Law

Any claim relating to Angelo Caputo’s Fresh Market's web site shall be governed by the laws of the State of IL without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site

Shipping Policy

Delivery will be made to the delivery address contained in your Customer Registration Data. You are responsible for ensuring that someone is present at the delivery address to accept delivery of your order at the time specified. Anyone at the delivery address who receives the delivery is the conclusively presumed to be authorized to receive the order. In the event we miss a delivery time, Shop Caputo’s agrees only to make the delivery at a time later agreed upon.

Promotional Code Policy

Occasionally Angelo Caputo’s Fresh Markets will distribute electronic promotional codes to its customers. These promotional codes will offer a discount based upon order value and/or fulfillment method. Each of these codes may have separate criteria that needs to be met to include said offer within your online purchase at the time of order finalization. All promotional codes are limited to single use by user & single use per household, unless otherwise stated. Angelo Caputo’s Fresh Markets reserves the right to revoke or remove the promotional code from your order without notice if we suspect duplication or if the stated requirements are not met at any time.

Payment Policy

All payments for online orders must be made in the form of a bank issued debit or credit card. When placing an order, you are consenting the card information you enter is authorized to be stored for easy use on your next order. If you wish to opt out of this, simply email shopcaputos@caputomarkets.com and let us know.

Upon order submission we will place a pending charge on your account for the total cost of your order + 25%. We do allow changes to be made to your order after it is placed, out of stocks can occur and variable weighted items are charged the exact amount so there is a chance that your final amount may differ from your initial ordered amount. This extra authorization charge allows us to make changes and additions to your order.

Your final charge will be reflective of the price that is emailed to you upon order completion.

-Please note that the original pending charge may take up to 10 business days
to finish to the exact amount however typically this occurs within 24 hours.

Cancellation Policy

-Grocery Orders-
Orders that contain items from our "grocery" listing require a 24 hour advanced notice to qualify for a full refund. If your selected fulfillment method is pickup, it is your responsibility to pickup the order you placed, whether it be curbside service or instore. Orders that are fulfilled and not picked up by the customer within 48 hours of the originally selected fulfillment time will be considered abandoned and no refund will be issued unless prior arrangements have been made with the fulfilling store directly.

-Catering & Holiday Orders-
Orders that contain items from our "catering" listing require a 48 hour advanced notice for full refund. If your selected fulfillment method is pickup, it is your responsibility to pickup the order you placed, whether it be curbside service or instore. Orders that are fulfilled and not picked up by the customer by the close of business on the originally selected fulfillment day will be considered abandoned and no refund will be issued unless prior arrangements have been made with the fulfilling store directly.

Refund Policy

If you are not satisfied for any reason with an item purchased through Shop Caputo’s, we will provide you with a refund to your selected method of payment. Just call us at 1-866-CAPUTOS within three (3) days of delivery or pick-up and let us know your problem with the item(s). We will need to see the item(s) to determine the cause of the problem before we issue a refund and will arrange for the item to be picked up if delivered to you. You can also bring the item to any of our stores with a copy of your online receipt for a full refund. For any order shipped by a third party service, we must be informed the same day your package was received if any issues exist.